terms and conditions (t&c)

terms and conditions (t&c)

Our team from the Of Eden Restaurant is always trying,

to create an unforgettable experience for our guests.

In order for this to succeed, we ask for your understanding,

that we can make reservations and catering in our restaurant

only on the basis of the following general terms and conditions:

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1. Scope of application

The following regulations apply to all reservations and catering

at the Restaurant Of Eden. The acceptance of our service is considered as recognition of these

General Terms and Conditions. By making a reservation on the basis of this

You agree to the validity of these regulations for all subsequent transactions as well –

I.e. any future use of the services offered by us.

This applies to future reservations regardless of whether they are made orally (e.g. by telephone),

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2. Reservations and cancellations

Since our restaurant has only a limited number of seats and the dishes offered by us are always freshly and elaborately prepared, we can at the

Allocation and reservation of seats do not offer great flexibility. In particular, we are often forced to reject other guests for larger reservations. The damage caused by short-term cancellations or no-shows is therefore considerable.

2.1 We reserve the right to make reservations (especially on weekends or busy days) only against the deposit of a credit card. We are entitled to charge the indicated card with the service price (if this is not paid directly after the visit) and, if necessary, with compensation in accordance with these terms and conditions – also for subsequent transactions (cf. section 1).

2.2 Reservations are binding with regard to the reserved time and the number of guests.

For reservations up to 6 people applies:

* Free cancellation is possible no later than 16:00 on the reserved day. Special event conditions apply for groups of more than 6 people.

2.3 In case of late cancellation in accordance with clause 2.2, we will charge a flat rate

An expense allowance of EUR 50.00 per cancelled or unused seat.

This also applies to no-shows or a smaller number of guests (no-show).

2.4 If you are not responsible for the late cancellation or the failure, the obligation to pay compensation shall lapse.

You are in the burden of proof. In addition, you can prove at any time that no or significantly less damage has been caused.

2.5 If guests do not arrive at the latest 15 minutes after the reserved time, we reserve the right to allocate the seats elsewhere.

In this case, the regulations from 2.3 and 2.4 apply. Any income from reallocation will be credited.

2.6 The same applies if guests appear but do not take up their seats and leave the restaurant again.

This applies in particular to cases in which more people appear than reserved and no further seats are available.

Due to legal regulations and our room concept, the number of guests is limited.

2.7 Cancellations must be sent by e-mail to kontakt@of-eden.com it's possible.

Please note the stated deadlines and conditions.

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3. Exclusive booking / Events

A separate event contract must be concluded for event reservations.

The conditions agreed therein shall apply.

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4. Payments

4.1 Payments are made in euros and generally in cash, by EC card (Maestro)

or by credit card (VISA, Mastercard, American Express).

4.2 We do not accept 500 euro notes. Please note,

that our exchange reserves are limited in the evening.

Our website uses cookies to provide certain functions.

* Session cookies (will be deleted after the visit)

* Persistent cookies (recognize recurring users)

Cookies do not cause any damage to your device. You can control, restrict or deactivate the storage of cookies in your browser.

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5. Vouchers

We only issue cash value vouchers that are denominated in a fixed amount (e.g. EUR 100.00).

5.1 Vouchers can only be used to pay for the food and drinks consumed in the restaurant.

A cash payment of the voucher amount is not possible.

5.2 Remaining amounts can be redeemed at a later visit,

however, a payout is excluded. Our vouchers are valid for two years.

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6. Liability

6.1 For damages caused by us or our vicarious agents intentionally or through gross negligence,

we are fully liable.

6.2 In the case of simple negligence, we are only liable if

- essential contractual obligations are violated, or

- Protective obligations towards the guests are violated in this way,

that further use of our services becomes unreasonable.

6.3 In these cases, liability is limited to the contractually foreseeable damage.

6.4 These limitations of liability do not apply to damages arising from

- injury to life, body or health,

– product liability act,

- fraudulently concealed defects,

- accepted guarantees,

as well as in all cases of mandatory legal liability.

6.5 The aforementioned liability rules also apply to the personal liability of our bodies, representatives and vicarious agents.

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7. Severability clause

Should individual provisions of these GTC be invalid in whole or in part,

thus, the effectiveness of the remaining regulations is not affected by this.

Instead of the ineffective regulation, such a,

which comes closest to the economic purpose of the original and is legally permissible.

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©️ Of Eden Restaurant | kontakt@of-eden.com

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